Refund policy

Due to the digital nature of our courses, we do not provide refunds for changes of mind, where you can no longer partake in part or all of an Online Course, or where you fail to comply with our instructions.

If we need to cancel your order, we will provide a refund

Except as required by law, all payments are non-transferable and non-refundable. On occasion we may cancel an Online Course where we are no longer able to provide it. In these or similar circumstances where we have to cancel the whole course, we will provide you with a full refund. Despite our reasonable endeavours, on occasion we may also need to change times or dates of course sessions at short notice or even cancel parts of an Online Course. We will notify you as soon as possible of any changes.

We do not provide refunds except as required under the Australian Consumer Law or if stated in your course materials at the time you purchased the course.